Before going into the list of trusted suppliers we just wanted to thank you for using our service. We do the outmost to give you a great user experience and will only collaborate with services and suppliers with the same user view as ourselves.
We use Basecamp as a project tool - within Basecamp we sometimes store user data before importing/exporting into the grander Shipgaz Training Database. When a task or project is closed the data is deleted.
We capture your training session with Fullstory. Your session might be viewed if you have experienced any bugs or service related issues during your registration, training or when a certificate isn't generated. Also, it enable us to give you a better support to experience the actual issue together with you. Note: that it is only our webpage we can overview during your training session.
GleSYS is passionate about technology, hosting and good business. They are determined to give their customers the tools to succeed and to provide the utmost in service with satisfaction guaranteed.
We make use of Google Analytics to obtain information on the quality and effectiveness of this website. These analytical cookies expire after a maximum of 20 years.
Do you have any questions about Shipgaz Training, our plans, our pricing or maybe you need technical assistance? You can contact us via our live chat function provided by Intercom. Via this live chat we might ask for contact details to be able answer a question for you if we can't assist you at that time. This live chat function will automatically collect information about your browser, such as type and version, and your location. We use this information so we can offer the best support, taking into account browser capabilities and possible issues with local infrastructure. Your information is saved for 45 days to be able to back log our conversations with you. We also use Intercom for mail and notification throughout the system.
We use Stripe for managing our transactions with credit cards like VISA, MasterCard and American Express. Stripe’s services in Europe are provided by a Stripe affiliate - Stripe Payments Europe Limited (“Stripe Payments Europe”) - an entity located in Ireland. In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the US. To ensure the adequate protection of personal data, Stripe have certified to the EU-U.S. and Swiss-U.S. Privacy Shield Framework.